Anonymous

John at Lectus cars was very help, and when there was an issue with the V5 after the purchase he was happy to help.

rachel campbell

From the initial call about the car to the collection and follow up, the experience has been straightforward and enjoyable. John's been great, would certainly recommend.

joanne lambert

Everything was excellent from start to finish. They answered all my questions and arranged viewing promptly. The car was exactly as advertised and they spent time showing me the car and all the paperwork. They delivered the car exactly on time. I have had the car for 6 weeks now with no problems. I couldn’t be more pleased with how the whole experience went.

Anonymous

Great customer service. I absolutely love my new car. John was really kind on my test drive as I was nervous in a different car which gave me a lot of confidence in purchasing it. Very pleasant to deal with and professional.

dom melfi

John was great from start to finish! Travelled 2 hours each way but worth every mile. Made the whole process enjoyable and no pressure! Love the car and a very fair deal! Would recommend all day long.

rohit salve

I had a very good experience with Lectus cars where I bought my second hand Lexus is250. John is a very nice and professional guy who is very helpful and makes sure customer is happy with the purchase. (with after purchase service) I would definitely buy another car from him in future. I would highly recommend to anyone who is looking for a pre-owned vehicle with excellent customer service.

Anonymous

Jon is such a nice guy. Nothing is too much trouble, No high pressure , no fuss. Tbe best car buying experience I have ever had ! The car was exactly as described , 1st class condition In fact, all of his stock was super clean! Would highly recommend this garage, The stock he carries is carefully sourced and all in immaculate condition., I will be back in tbe future. We'll worth the visit !!! I am one happy customer 😊

Anonymous

Our experience buying a Landrover Freelander from John at Lectus Cars was a pleasure from start to finish. The car was in lovely condition and at a very fair price, with 6 months warranty. John is friendly and approachable, he was very reliable in communication and it was simple to arrange viewing, test drive, payment and collection in good time. Two weeks after purchase there was a problem with the turbo pipe, we phoned John and he arranged for this to be fixed the next day- unprecedented good service in our experience. I am delighted with my Freelander, we cannot fault this buying experience and would have no hesitation in recommending Lectus cars to anyone looking for a quality used car. We will definitely be buying from John again in the future.

colin todd

great service with no pressure to buy

V E

John has been great since before we even bought the car. He accommodated for my requests regarding how I'd like to view and test the car. We've also had a couple of niggles come up with the vehicle and he helped getting everything sorted quickly through his trusted garage (which I'm likely to start using from now on). If you see a car you like on his lot definitely go check it out.

Anonymous

A brilliant service from first enquiry through to after care.

scott atkinson

John was an absolute gentleman, nothing but polite to me and my son throughout the whole experience. Made you feel very comfortable through the process and the car itself is a very fine example.

terry agnes

Fantastic attention to detail from John and thoroughly recommend Lectus to any perspective buyers

sandra freshwater

Excellent service , Excellent communication. Really good price as well Wish I’d gone there first , before wasting my time at Motoring World.

Anonymous

amazing service and a brilliant car. fair and honest, what you see is what you get. I also have noticed that he is very selective with his cars, all are in great condition. highly recommended. thank you John, it was a pleasure to deal with you :)

doina popescu

Very professional!

philip shepherd

Excellent service, communication. Car was excellently presented on collection, John was an absolute gent, collected me from local station and sorted everything very professionally. A pleasure to deal with.

Anonymous

Great honest service, was very accommodating nothing was a problem and a great warranty offered as part of the price but most importantly a great car and was everything that was advertised! Would highly recommend and definitely use again!!

Anonymous

Brilliant good job

julian zajac

I purchased the car on 7/2/24. John the salesman brought the car to my home as I am disabled some 67 miles from his business address. I was so impressed with their customer service. I took it out for a 10 minute test drive and ended up driving it back to his business address 67 miles away I think the longest test drive on record and purchased the car when we arrived. The car came with a new MOT and 6 months parts and labour warranty. John also knocked off £45 for fuel. The following day I received a courtesy call from John asking how I was getting on with the car. It was a pleasure to deal with Lectus Cars Ltd and YES I would certainly recommend Lectus Cars Ltd to all my friends.

B frankson

Bought a 2015 Mercedes A180 and I'm still happy with my purchase 2 months later. Buying a used car can be tricky at times but you can buy with confidence at Lectus. They sell good cars at good prices. Would gladly buy from them again in the future and recommend them to anyone.

christine evans

John was brilliant. From the first contact, to the day of purchase, he was informative, honest and friendly. The car was exactly as described. I'm delighted with it. His showroom set up was clean and impressive. Nothing was too much trouble. I would absolutely recommend.

renie gonzales-groom

Overall service was excellent from start to finish. John is very good in communication from the beginning until we picked up the car. He was very accommodating and transparent. He made sure that the car was in good condition. At the end of the deal, he even offered us a year warranty instead of the 6 months. Too-notched dealer!

kristy varghese

Recently bought Lexus ct200h from Lectus cars, it was nice dealing with John, straight forward reliable man, we travelled 5 hours to reach there, he picked and dropped us station, made all the proceedings simple and smooth, he delivered the car safely to us. It's been a month now so far it going great, I will update after few months.

Amanda D

Fantastic service from John - very knowledgeable about cars, super friendly, and the car I bought was mint condition exactly as described!

Jeanne G

John is a really genuine man. Made an appointment, viewed, tested and loved the car. Couldn’t have been more helpful with the whole transaction. Drove away, very happy, within a couple of hours. No pressure at any stage. Highly recommend and would not hesitate to return if I wanted to buy another car in the future.

Anonymous

Car was as advertised very happy with the service and the car

audrey-rose ngowi

Lovely people! So helpful and informative. My car is all I wanted and more!

Anonymous

John offers a good old fashion service and is really helpful when it comes to making sure every detail of the car we purchase was as expected . Would highly recommend purchasing a car from this company.

V

Exceptional service from John. I would highly recommend.

adrian smith

John was friendly, knowledgeable and welcoming, after a 2 1/2 drive to view. Very happy with the car, and I would buy from him again. Thanks John...

Anonymous

John seems an honest and straightforward guy. Easy to deal with. Very accommodating. The car came with a 12 month warranty, which is always great for a ten year old car.

Henning

Recently bought a Mercedes C350e from Lectus cars. Overall my experience with Lectus cars and John, the owner was great. The process was very simple and convenient, and the car in a nice, clean and serviced condition. After I recognised an issue with the Airmatic of the car, John was very friendly, straight and fair, supporting me in dealing with the quite costly repair. He is clearly a man of his word, which is extremely important when buying a used car!

tina faulkner

Just picked up my land rover discovery from Lectus Cars. John was very helpful and friendly and honest. Very very happy 😊

arnel garcia

John so nice. Transaction is so smooth.

Anonymous

Excellent service. John was lovely and very helpful. Would definitely go back in future. Highly recommended.

Bradley Kay

Great dealer picked up a few defects in the car prior to collection and had them rectified quick and efficient upon collection. all in all a good service.

Chris heard

Great service, no nonsense and straight as an arrow. Really looked after me and my family. Made us feel extremely comfortable and even though I just met him it was as if I had known him for ages. Like seeing an old mate is the best way to word it

Garry Wilkinson

John of Lectus cars is a genuine guy. The car I purchased was as described in the advert and if anything looked even better once I saw it. I’m also sure that John will stand by his word if you where to have any problem with a car that was purchased from Lectus cars in the warranty period that they give you.

Raja Farhoud

Very happy with the car I purchased—exactly as described and in great condition. A***** genuine and honest man to deal with. Thank you! Would definitely buy from you again.

Anonymous

John has been great with the purchase of my new car. Would definitely recommend !

Graham Vaton

Well presented car , easy to talk to , part exchanged old car with no questions, quick and easy transaction. Arranged road tax for me . Six months cover as standard. Had car for several months now with no issues. Good honest car dealership. Thank you .

Victoria Byrne

Super professional Super understanding Super helpful Super patient Literally from the start to finish- with more than a few complications my end both John & Steve made the purchase of my new Mini incredibly easy, smooth & more importantly stress free Highly recommend

Anonymous

Great service, very pleased with the car

Danniel Street

Great service, very accommodating, helpful and try to ensure you get what you want. 100% would recommend. They helped me with finance to get a better deal than the one I had. Also very nice made me coffee and kept me company while everything was going through. Even offered to pick me up from the train station on my way there.

Anonymous

Had a great experience with Lectus cars and would definitely recommend. Straightforward transaction handled with care, consideration and honesty. Thanks

Vicky Rothwell

Can’t fault the service… seen the car I wanted and from start to finish the service was great. Car looks perfect inside and out. Pleased to have a blue chip warranty. Couldn’t collect the car until after closing and they accommodated me. Chris who helped with the finance was also great, kept me updated and nothing was to much trouble.

Michele Rouse

Called them on a Sunday morning about viewing a car, I told him I could be there at 3 pm and they met me there, nice chap called Steve showed me the car and took it on a test drive. Steve talked me through every stage of the process and gave me a fair part exchange price, had a couple of issues Steve sorted, he was always just a text or a call away, collected the car on the Friday. It’s not often nowadays to receive this great level of service many thanks, Steve.

Anonymous

Great to deal with on telephone and on site Travel 100 miles to purchase No problems

Michael Webb

Very straightforward and easy to deal with

Robert Harris

I had been searching for a particular car, and Audi Allroad to be exact. Found one on auto trader that fitted the bill. Im a bit wary of buying cars after getting stung a couple of times. But I was pleasantly surprised with Lectus Cars approach especially John straight talking, no messing around and did what he said he'd do after I raised a concern about the car. Spent a bit more than I wanted too but it was worth it the car was in exceptional condition. The car is an import and John was completely straight with us about the down sides, didn't cover anything up. I will definitely go see these guys again when the wife changes her car.

Raheleh Nazari

Very honest and good customer service will do business again. John was really helpful thanks

Anonymous

I had a great experience with Lectus Cars they were super helpful and genuinely kind throughout the whole process. They were happy to accommodate my timings and even had the car fully serviced and MOT’ed before I picked it up. Altogether it was a smooth, positive car-buying experience. I would definitely buy from them again and wouldn’t hesitate to recommend them.

Martin Watts

Brilliant service, and very friendly from the whole team .. Bought a Range Rover l405 The car genuinely was much better in the flesh than any of the pictures or video on there website. I traveled over 300 miles for this car from the Lake District Cumbria.. obviously to there garage in Broxbourne .. And having now owned it for nearly 3 weeks and doing over 1200 miles in the first week.. it’s a dream to drive and been completely trouble free… Many many thanks I would recommend this garage to anyone

Angelika Papi

This place is A++ sales and service. We drove 2hours to buy our Lexus Gs from here and it was just as expected. John is amazing and very helpful person. They make the paperwork easy, process smooth and stress-free. Would 100% recommend.

Sal Mustafa

John is really good. Very open, friendly and most of all fair. I firmly believe in you but into people not the product. And with the intention of just viewing the car and showing it to my wife as she was worried about the size of a Discovery 5 SUV - however we were sold by John. He let us moot around the car, drive it in the area around his plot. We took it for a formal test drive on the road. He was able to cut a good deal which included an extended 12 month warranty with Blue Chip and we were able to pick up the car the next day. If you are in the Hertfordshire region looking to buy a car. You need to speak and take a look at John and his stock of cars first.

Joao Mendes

I buy it my Mini recently i'm very hapy the best deal i ever done Is in perfect condition .75